About Us

At Westtek, we knew that significant change was needed if business owners and directors were to experience the real benefits of IT.  You want technology to work for your business, not the other way round! ... Read More

Westtek have redefined the concept and delivery of IT around what is really important to you. With our services, IT and telecoms become business enablers, not drivers. We provide proactive management and maintenance of your systems and are continually developing our monitoring and management capability to improve this further.

In everything we do, we want our clients' systems to work so well that they do not need to call us for support, only for advice and guidance as their business needs grow and evolve.

We work across London and the South East with a particular focus on Hertfordshire and Middlesex, with specialist skills covering Recruitment, Legal, Accounting & Finance as well as Educational organisations.

Here's an illustration of our team structure and below you can meet our core team:

5 x internal staff

8 x Call Desk first response

100 x site engineers

230 x 24/7 helpdesk

400 x server engineers

Francis West

Francis West - CEO

With 27 years of experience writing software systems and providing IT Support Services, Francis’ main role is to build Westtek Solutions as a business with integrity at its core. A previous winner of the South African Business Innovation award, Francis networks with black belt efficiency. As a keen go-karter, Francis can often be found competing on tracks around the country. Off the track, Francis has been known to refurbish bathrooms, grow vegetables and build chicken sheds - between keeping all his clients happy!

Graeme Ison

Graeme Ison - CTO

With 29 years of experience in IT Professional and Managed Services, Graeme’s main role is to focus on Westtek's goals and values, processes and technologies. As a motorsport enthusiast, he competes regularly in a karting league. He is also an amateur cook and has been known to BBQ incessantly, as well as renovating houses, in between making everything at Westtek work at optimum efficiency.

Ben Beer

Ben Beer - Security and Alignment Manager

When it comes to travelling fast, Ben is equally at home on a pair of racing skis as he is in a kart. His diverse IT background includes 9 years experience as an engineer and a consultant for IT MSPs, and prior to joining Westtek spent 3 years engineering for a global leader in Cyber Security. He has a passion for helping customers get the most from technology, especially when it comes to keeping their IT systems safe and secure. Another sports fanatic, Ben is the player-manager for a Sunday league football team. So, when he is not aligning IT systems, he is aligning a team of young lads to get the best results on the pitch – not always an easy task on a cold December morning! 

Alex Kuklinski

Alex Kuklinski - Centralised Services

When Alex is not trying to help our clients, he invests a lot of his time trying to improve processes. He has worked in IT for 10 years and has experience as a freelance Website Designer as well as a Systems and Networks Technician for a private school in London. This has armed him with the technical and customer-facing skills to excel at the day-to-day challenges here at Westtek.  As well as being fluent in Polish, his many talents include snowboarding, volleyball and table tennis where he trained with the U-18 Great British team! Other than being a sports fanatic, his interests include movies, gaming and travelling.

Chukwudi Moses (Chudi)

Chukwudi Moses (Chudi) - Support

Having dabbled with a bit of karting, Chudi prefers to be on his local basketball court or out for a run with his pals.  CompTIA A+ certified with 6 years of IT support experience, Chudi prides himself on his eye for detail and ability to think about problems from outside-of-the-box. It is his excellent customer service, however, that we think makes him stand out. He is highly motivated and always looking at ways to improve his IT knowledge, whether that is working on a customer issue until the small hours of the morning because “…it was bugging me” or checking out the latest greatest technology buzz.


  • Nov 1990
    Nov 1990
    FW arrives in the UK with £100 and return flight to South Africa.
  • Mar 1993
    Mar 1993
    Started IT Support Company
  • Jan 1999
    Jan 1999
    GI arrives in UK with a bag of luggage, his wife and no option to return to South Africa
  • May 2000
    May 2000
    GI launches venture capital funded cloud application provider with Aon UK as client
  • Jun 2000
    Jun 2000
    Rolled out Cloud recruitment platform to users in Georgia, Pakistan, Dubai, India, Ireland, France and the UK
  • Apr 2001
    Apr 2001
    Remote desktop launch for Randstad with users across 23 sites
  • Jun 2003
    Jun 2003
    68 Recruitment clients
  • Jul 2004
    Jul 2004
    GI launches Managed Support Services for major hardware break/fix vendor
  • Aug 2008
    Aug 2008
    GI sets up Managed Web Services provider for the Recruitment Sector
  • Jun 2010
    Jun 2010
    Launched Westtek to redefine IT Support in the SME sector. Average new client size 5 users
  • Aug 2010
    Aug 2010
    GI joins Westtek to assist with growth
  • Nov 2010
    Nov 2010
    Partnered with Continuum to deliver 24x7x365 service on servers
  • Nov 2011
    Nov 2011
    Partnered with Labtech to further automate delivery of our management and maintenance
  • July 2012
    July 2012
    Stuart joins Westtek to develop and improve systems automation
  • Nov 2012
    Nov 2012
    Won Innovator of the year award from SA Chamber of Commerce
  • Jul 2013
    Jul 2013
    Supporting 550 devices across 66 locations. Average new client size 21 users
  • July 2014
    July 2014
    Launch new Westtek branding
  • December 2014
    December 2014
    Launch new Website!
  • June 2015
    June 2015
    Westtek achieved the CompTIA IT BUSINESS Trustmark accreditation. Companies that earn the CompTIA IT Business Trustmark have pledged to follow a robust code of practices that meet or exceed industry standard levels of customer service. They’ve also met industry-agreed standards in areas such as data security practices, staff competencies and holding of adequate insurance.
  • March 2016
    March 2016
    We moved into our new offices in Apsley, Hertfordshire. We are on the site of Frogmore Paper Mill, right on the canal. This is the world's oldest mechanised paper mill - the birthplace of paper's industrial revolution. Today it is still a working paper mill producing around 100 tonnes of specialist grade paper every year on historic paper machines.


    “We brought Westtek on board in 2012 to manage our IT platform. They navigated their way through a tricky migration phase from our previous supplier, advising and guiding us throughout on what proved to be a complex process. Their support has helped us accelerate our processing of information more efficiently for our customers. Westtek continually assesses the development opportunities for IT enhancements, ensuring we are constantly improving our infrastructure. ”

    — Carmichael UK Jennifer Cook

    “I met Francis through a recruitment forum group at the beginning of 2014 and decided to put our IT support business with him at Westtek. We have not looked back since. The support from Francis, Graeme and the team at Westtek, is always swift, informative and most importantly the right fix, first time. ”

    — Autotech Recruit Ltd Gavin White

    “‘The Westtek team have transformed our productivity with a number of cloud based solutions and support plans. Support calls are always dealt with quickly and with the highest level of technical expertise. Thank you Westtek.' ”

    — T.F.Tull Ltd. Iain Link

    “Carmichael UK engaged the services of Westtek 4 years ago and their first task was to overhaul a complex but slow and unstable IT system which was causing issues on a regular basis. At the outset we liked the way that Westtek took the time to understand the scope of the project, listening properly and patiently to our requirements. Their proposal for the work was realistic in terms of timescales and clear in setting out what was required and exactly how much that would cost. When we engaged their service for the project we found that Westtek do what they say they will do. Our Westtek IT solution is sturdy and secure with the capacity to expand in line with the growth of our company. Westtek continue to work with us monitoring, backing up, and trouble-shooting where required. We can rely on them to be proactive towards identifying potential issues and ensuring that we continue to get the best performance from our system. We have found the service from Westtek to be reliable, cost effective and knowledgeable and we would have no hesitation in recommending their services to others.”

    — CarmichaelUK Rod Carmichael - Director

    “Westtek took over the management of our IT systems a little while ago. The systems they installed work extremely well for us and we enjoy the peace of mind of knowing that they is supporting us. Customer service has been second to none as they are always on hand to help and extremely efficient at getting back to us. We would be more than happy to provide a reference to anyone looking to use Westtek's services. ”

    — Northwood Nursing and Care Services Ltd Simon Cristol

    “Via recommendation, Spirit started working with Westtek in the summer of 2014. We always experience excellent support for any issue that arises, and there are hardly any now as they monitor our systems 24 hours a day. Perhaps even better though, they are always helping us in proactive ways too.”

    — Spirit Resourcing Group Matthew Lintron

    “Since using Westtek to support and service our IT needs, we are able to confidently get on with the day to day business, knowing that their proactive and highly responsive approach to servicing clients means we won’t have any unnecessary and unproductive interruptions. They recommend innovative solutions to improve our business We have recommended Westtek to a number of clients, all of whom have been delighted with the service. ”

    — Innergy Gordon Stoddart

    “Westtek has dramatically cut down the occurrences of IT issues as a result of the on-going weekly updates and monitoring. This together with the fact that there is exceptionally fast responses to IT issues and direct access to the directors if required, makes using Westtek a no brainer.”

    — Premview Properties Ltd Darrel Samson

    “Westtek Solutions do a great job of maintaining our computers. The weekly check-ups ensure that anything that we’ve done to mess things up gets fixed and sorted before any major damage is done. And if we find ourselves in an almighty pickle Westtek are just a phone call away with all the help we need. Having Westtek on-board has certainly reduced our downtime due to computer problems.”

    — Amber Moves Raquel Vieira

    “Westtek is dedicated and passionate about "Customer Service". Their knowledge of the computer support industry is second to none and they are always looking for technological improvements to the service. I use Westtek services and have recommended them to many other all have found their work exceptional.”

    — Ella Foundation Brian Chernett

    “Like many Schools, we have endured many changes in the past few years. Westtek has assisted us, professionally at every turn - working to help control our costs and to ensure our network and data are always available and protected. I find their service to be professional, reliable and I highly recommend them as an excellent Technical Support organization.”

    — York House School Ray Brooks

    “Westtek were very professional. They performed at speed and went out of their way to help us resolve our IT problems. They even helped us chose the computers and have it delivered and installed all within a 48 hour time frame, which is unheard of. Their back up support system is fantastic and offers peace of mind for a frantic office like ours. We now know that help and support is here when and if we need it. It was great value for money. I highly recommend them!”

    — Chasemore Property Mariam Rafiee

    “Westtek has been supporting us for the past year and we are very pleased with the service they provide often at very short notice and on occasions out of hours. Nothing is too much trouble for Francis, Stuart and the team.”

    — Elite Leaders Sue Evans

    “I have been working with Westtek for the past 5 years and they have provided exceptional support and service for both my speaking and internet marketing business. I would recommend them to any business in terms of value for money and spectacular results.”

    — Frank Furness Frank Furness

    “I have known Francis (Westtek) for over 10 years and his knowledge and experience in IT makes him standout from the rest. He has a refreshing pro-active approach, but is not pushy and will always find solutions within your budget. For a short period I moved away from his support and then realised that I was missing the care and passion he has in making things work. I would highly recommend him to anyone looking for IT solutions. ”

    — Diespeker Marble & Terrazzo Ltd Ewart Krause

    “Westtek responded to the enquiry promptly and delivered the solution without any unnecessary delay! I will continue using and refer Francis and his team at Westtek Solutions Ltd in the future!”

    — Sykes Ihlenfeldt Limited Craig Ihlenfeldt

    No More Headaches

    Client Sectors

    Some of the industry sectors Westtek works with

    • Recruitment Consultancies

      With over 3 decades of experience, we aim to be the number one IT Provider for the Recruitment Sector.

    • Schools &

      With a track record of reducing IT costs and improving efficiency, we deliver value to the Education sector.

    • Accounting
      & Finance

      Westtek deliver efficient and stable systems, saving money and improving productivity.

    • Legal

      We assist our Legal clients with Compliance through implementing the correct systems for their requirements.