"Do you need help completing your IT puzzle?"

We enjoy helping Recruitment business owners who are frustrated with their IT systems, leading to missed targets and lost profits. This is usually a result of receiving bad IT services and many unhappy staff blaming lack of placements on their IT  systems. Security concerns keep you up at night!

Does this describe you at all? If yes, then please give us a call.


  • 86%
    86% Reduction in support calls
  • £1895
    Savings per employee per annum
  • Double
    Double the lifespan of your computer systems
  • Carmichael UK
    Westtek continually assesses the development opportunities for IT enhancements, ensuring we are constantly improving our infrastructure.Jennifer Cook, Carmichael UK
  • Autotech Recruit
    The support from the team at Westtek, is always swift, informative and most importantly the right fix, first time. Gavin White, Autotech Recruit Ltd
  • T.F.Tull
    The Westtek team have transformed our productivity with a number of cloud based solutions and support plans.Iain Link, T.F.Tull Ltd.
  • Westtek has dramatically cut down the occurrences of IT issues as a result of the on-going weekly updates and monitoring.
    Westtek has dramatically cut down the occurrences of IT issues as a result of the on-going weekly updates and monitoring.Darrel Samson, Premview Properties Ltd

Are You Suffering?

All businesses evolve as they grow, which invariably involves differing levels of pain with their IT support providers which can cause them to change suppliers.  Many companies continue to put up with poor service, assuming that there are no better options available for them.  Our goal is to show you that the Westtek approach gives you a service provider who values your productivity as much as you do.  

If you recognise any symptoms from the 3 scenarios shown, we should talk. Soon.

  • Start Up

    In a new business, IT is either delivered internally or part time by a business owner. Pain is usually caused by the IT systems not being fit for purpose and typically, little or no systems management or maintenance. The resulting business and staff disruption usually dictates that some change will be required to improve the systems. 

  • Growing

    Like any business, you go
    through growth phases, where IT requirements increase and assistance is needed to support your systems.  At this stage, a supplier is usually chosen on cost and support is delivered on an ad-hoc basis.  The ad-hoc delivery means no strategic advice is given and pain results from lack of maintenance.
  • Ready

    Once your business has become dependent on IT systems and cannot tolerate much downtime, you will likely review your suppliers to ensure a proper fit for your still growing business.  The pain experienced previously will lead you to engage with a Managed Services partner that can deliver pro-active advice, maintenance and support appropriate to your requirements.

How much can Westtek save me?

We will always carry out an initial discovery prior to taking on your support, confirming the appropriate services and costs.  The calculator below is a good '90%' indicator of our charges.


  • Average Staff Salary K)

  • Number of Employees ()

  • IT Downtime per Week (hr)

£1,540 per employee
  • Westtek can save you £ each year
  • £ for systems not working
  • £ for training needs

No moreheadaches

  • Westtek has been supporting us for the past year and we are very pleased with the service they provide often at very short notice and on occasions out of hours. Nothing is too much trouble for Francis, Stuart and the team.

    Sue Evans, Elite Leaders Sue Evans, Elite Leaders
  • I have been working with Westtek for the past 5 years and they have provided exceptional support and service for both my speaking and internet marketing business. I would recommend them to any business in terms of value for money and spectacular results.

    Frank Furness, Frank Furness Frank Furness, Frank Furness
  • Like many Schools, we have endured many changes in the past few years. Westtek has assisted us, professionally at every turn - working to help control our costs and to ensure our network and data are always available and protected. I find their service to be professional, reliable and I highly recommend them as an excellent Technical Support organization.

    Ray Brooks, York House School Ray Brooks, York House School
  • Carmichael UK engaged the services of Westtek 4 years ago and their first task was to overhaul a complex but slow and unstable IT system which was causing issues on a regular basis. At the outset we liked the way that Westtek took the time to understand the scope of the project, listening properly and patiently to our requirements. Their proposal for the work was realistic in terms of timescales and clear in setting out what was required and exactly how much that would cost. When we engaged their service for the project we found that Westtek do what they say they will do. Our Westtek IT solution is sturdy and secure with the capacity to expand in line with the growth of our company. Westtek continue to work with us monitoring, backing up, and trouble-shooting where required. We can rely on them to be proactive towards identifying potential issues and ensuring that we continue to get the best performance from our system. We have found the service from Westtek to be reliable, cost effective and knowledgeable and we would have no hesitation in recommending their services to others.

    Rod Carmichael - Director, CarmichaelUK Rod Carmichael - Director, CarmichaelUK
  • ‘The Westtek team have transformed our productivity with a number of cloud based solutions and support plans. Support calls are always dealt with quickly and with the highest level of technical expertise. Thank you Westtek.'

    Iain Link, T.F.Tull Ltd. Iain Link, T.F.Tull Ltd.

Client benefits

How does Westtek’s Redefined Service help me as a client?

The Westtek approach is professional, practical, open and direct. Our team gives you strategic advice and expert guidance on all aspects of your IT installation and systems, with simple cost calculators so you can plan and budget for all equipment and services.

We are an experienced, forward-thinking team dedicated to the best in service and support.  Through Westtek, you will benefit from:

  • 86%

    Your support calls reduced by up to 86%

    Using our regular weekly maintenance (Monday Night is Maintenance Night!), we will reduce your support calls by 86% within the first 3 months of contract

  • £1,589

    Saving £1,589 per employee

    Studies have shown that employers lose around 2.8 hours productivity per employee per week.  Over half of this is due to systems not working correctly, with the remainder due to users not fully utilising the systems at their disposal. Westtek aim to reduce these costs as far as possible.

  • Speed

    Increase the lifespan of your computer equipment

    We clean up your systems, removing unnecessary software, add-ons and the optional extra’s, increasing their speed and lifespan

  • Invest

    Invest in the future of your company

    Our goals is to help you grow your company by increasing productivity and reducing downtime. We are there to help you with strategic business focused solutions and will never advise you to spend money on technology you don’t need.

How much will it cost me?

Most businesses need to spend between 6 and 8 percent of their total wage bill to keep their IT running effectively.  This includes purchasing and ongoing support of the infrastructure. With a consistent lack of investment, the spend will have to increase to catch up the deficit at some point.  In our experience, it costs a lot less to maintain systems correctly than to keep replacing them as they become unreliable and slow down.
What will it cost me per annum to purchase, manage and maintain my systems?
  • Number of Servers ()

  • Number of Major Applications ()

  • Number of Users ()

Video blog

How to save 15 minutes per employee per day

IT Support Services

  • Proactive

    Servers, PC’s and laptops are cleaned and updated every Monday night.

  • 24 x 7 x 365 Server Monitoring

    Errors are detected and repaired 24x7, avoiding disrupting your work day.

  • Remote and Telephone Support

    We resolve your issues quickly and cost effectively using our leading edge remote management tools.

  • IT Disaster

    Disaster recovery solutions focused on getting you up and running as soon as possible.

  • Backup

    We check your backups continuously, fixing issues where necessary.

  • Security

    We manage your internal and external data security with proven AntiVirus and Firewall solutions.

  • Managed

    We provide fail over internet connectivity with the correct bandwidth for your business requirements.

  • Office

    Microsoft’s Software as a Service (SaaS) offering , delivering online Office, Email and Collaboration tools.

  • Hosted

    Centrally managed desktops available from anywhere with an internet connection.

  • Email

    Delivering email compliance, full search functionality, 100% email uptime and secure mailboxes.

  • Hosted

    Fully featured mailbox in the cloud, accessible from anywhere, anytime.

  • Project

    We deliver fixed price projects using professional PRINCE2 methodologies.

Westtek Redefining IT Support

For an informal discussion about how we can help your business, please call us or email.

020 3195 0555

Westtek International Help Desk 020 3195 1555


Find out More.

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